FAQ

Frequently asked questions

Here you find the answers to our frequently asked questions (FAQ) about Learnster.

What is Learnster?

Learnster is an education platform where you can create, package, share and follow up on courses.

Who should use Learnster?

Learnster is built for organizations who wish to boost the knowledge levels among their employees, customers and business partners.

What is the difference between Learnster and a traditional LMS?

Unlike many traditional LMS solutions, Learnster enables you to create, package and share knowledge, information and structured courses. You can also follow up on the result. We put user-friendliness at the core for both trainers and learners.

What do you mean by “top-down & bottom-up” knowledge distribution?

We refer to a thriving learning culture where knowledge is shared across the entire organization - as opposed to solely vertically.

Course creators and administrators

I would like to try out Learnster and build my own course. Is that possible? Yes, you can request a free account.

Yes, you can request a test account. You will receive access within 1-2 working days.

Can I follow up on individual results and course progression?

Yes. With the suitable administrator role you can follow up on results and progression - both on an individual- and group-level.

Is it possible to request feedback from the course delegates?

Yes. After each completed course activity you have the possibility to request feedback from the delegates. You can also view detailed statistics on how well your courses are performing - all the way down to page level.

Can I invite others to create course content?

Yes. Through Learnster’s various admin roles, you can invite colleagues and subject matter experts across the organization to create content.

Is Learnster available as a mobile app?

Yes. We have a mobile app specifically designed for course administrators. The app is called Learnster Nelson and is available through App Store and Google Play

Can I register unlimited learners?

Yes, you can register how many learners as you like. Choose a price plan that suits your needs best.

How do I create a course in Learnster?

Using Learnster’s authoring tool, you can create online courses, scheduled classroom training or blended learning. Create blocks and pages using a variety of course activities, such as texts, images, videos, quizzes and online meetings directly in the platform. You can organize the course outline through the simple drag-n-drop interface.

Can I create both online courses and classroom training in Learnster?

Yes, you can create both online courses and classroom training. You can also combine the two learning environments, which is often referred to as blended learning.

I teach online. Can I host webinars in Learnster?

Yes, you can schedule and host live meetings and recorded webinars directly in the platform or through the app Learnster Roundtable. You can also integrate external meeting tools such as Microsoft Teams, Google Meet and Zoom with Learnster.

Can I create an unlimited amount of courses?

Yes, you can create as many courses as you wish.

Can I make courses mandatory?

Yes, you can create both mandatory and optional courses.

How long can the learners access the content?

There is no such time limitation in Learnster. The timeline is completely up to the course administrator.

Course delegates

Upon course completion, how long will the users have access to the and content?

There is no such limitation in Learnster. The timeline is completely up to the course administrator.

On which platforms can learners access courses?

All platforms. Learnster’s responsive interface works well on modern web browsers.

Can I register unlimited learners?

Yes, you can register how many learners as you like. Choose a price plan that suits your needs best.

Which languages do you support?

Learnster U is available in American English, British English, Swedish, Norwegian, Danish, Finnish, German, Dutch, Polish and Simplified Chinese.

Technical questions

Does Learnster follow the GDPR guidelines?

Yes, completely. All customers own their data.

Can I customize Learnster's LMS according to my organizations graphic profile?

Yes, you can customize the user interface through adding logos, wallpapers and brand colors for texts and buttons.

Do I require any technical skills to get started?

No, normally not. However, when implementing Learnster in larger organizations and integrating already existing systems (HR and salary systems, etc.) we may need to liaise with the IT department. Regardless of your needs, our Customer Support Team is here to assist each step of the way.

Learnster is a cloud-based solution. What does that mean?

It means that we do not use any physical or costly servers. Instead, we use Amazon’s world-leading cloud services, which requires no local, complicated installations - neither by us nor our customers. As a result, it makes the maintenance less costly and we can keep our prices lower. The web interface - as opposed to VPN - improves the accessibility for both course administrators and learners.

Can I use Learnster on all devices?

Yes. Learnster’s responsive interface works well on both the computer as well as mobile or tables.

Did you find what you were looking for?

If not, let’s talk.

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