Boost Academy makes Svensk Fastighetsförmedling a learning organization

Svensk Fastighetsförmedling is one of Sweden’s largest estate agents providing private and commercial properties as well as land and farms across the entire country. With more than 1200 employees across 230 branches in 225 locations, the need for training and skills development varies within the organization. Despite the obvious challenges brought by the pandemic, the organization has seen a positive impact on its learning and development initiatives.

- Although in-person meetings are great opportunities for knowledge sharing, we see a future in digital on-demand training as part of the daily work, says Malin Silander, Head of People & Culture at Svensk Fastighetsförmedling.  The ambition is to create seamless everyday learning opportunities with a strong emphasis on career goals and the practical day-to-day work.

Boost Academy creates seamless everyday learning opportunities

Continuous learning and skills development are central to Svensk Fastighetsförmedling. In addition to classroom training, the organization saw a growing need for digital, bite-sized learning resources that better serve individual needs and work schedules. As opposed to managing training top-down, the organization wanted to create better opportunities for self-initiated learning at the point of need.

The solution was Boost Academy, an initiative created through Learnster’s platform. The internal knowledge academy makes it easier for employees to search and gather information anytime, anywhere.

- It should be easy to source knowledge, whether you are in the workplace or on the go. Boost Academy allows employees to train, retrain and get into the right “mode” through simple courses or through informative videos, Malin explains.

We also plan to integrate Boost Academy with our central business system for seamless sourcing of relevant information, as and when you need it. As well as streamlining the knowledge gathering process, the aim of Boost Academy is to become a more attractive employer. So far it has received excellent feedback among the employees.

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Learnster - an LMS for growth

In order to achieve its ambitious goals, the organization required a user-friendly platform - both for the end users and those building and administering courses. Innovation and development were two equally important aspects.

- Learnster’s LMS is continuously developing. The team has great industry know-how and an exciting product roadmap. It is a tool that enables us to grow as an organization, Malin says.  

Developing Boost Academy was a close collaboration between Learnster and Svensk Fastighetsförmedling. The organization contributed with goals, KPIs and course content while Learnster created an enabling infrastructure.

- It has been a smooth process and we have received fantastic support all the way through. Learnster has become a valuable business partner, rather than a supplier, Malin concludes.