At Learnster, we continuously improve our services and ensure compliance with current laws and standards. As part of this effort, we have recently updated our contract appendices to reflect our products better, clarify our commitments, and support compliance for our customers.
Key Updates Overview
General Terms and Conditions
A general update of the terms to ensure clarity and relevance and inclusion of DORA Terms.
- For customers subject to the Digital Operational Resilience Act (DORA), we have included specific terms and measures to support compliance. These updates are available as an appendix to our General Terms and Conditions, which can be accessed here.
New Sub-Processor: Intercom
We are introducing Intercom as a new sub-processor. This change is part of our transition to Intercom as our new support system, starting in the first quarter. The move is designed to enhance efficiency, visibility, and the overall standard of our service delivery. Find more details about this update on this page.Please also see the latest version of our Service Description here.
Questions
We encourage you to review the updated documents to understand the changes fully. Should you have any questions or concerns, please don’t hesitate to:
- Contact your Customer Success Manager (CSM)
- Reach out to us directly at customer.success@learnster.com
Please note that some variations may apply to individual agreements.
